I bought a new PC and I can’t install the software with my activation code.
Your activation code can only be used once. We will have to give you a new key to install the software in your new PC. Ask for a new key.
FAQ Category : Gespodo tools
Can I scan and memorize the patterns that already exists in the software nowadays?
It is possible to create a library of patterns and a library of templates and treatments, and, in the same way a library of elements. The software permits to implement a data base of personal data according to the personal practice.
Is it possible to work with two feet at the same time?
In a way, yes. You only have to sabe the work of the first foot, to work with the other. However, is not possible to work with both feet at the same time in the same pc and move and see at the same time.
Is it possible to adjust the template to a show size to adjust that template properly in the show and limit the risk of shearing?
It is possible to adapt the insole to the shoe to the millimetre. In any case, you can remove and measure the length and width of the shoe insole and implement these measures on the template in any moment during the designing. Also is possible to return to the treatment realized and modify the length and/or width to do other pair of …
I can’t connect to the FootCAD3D software.
The activation code can only be used once. We will have to give you a new key to reinstall or install the software in a new PC.
How to set your information ?
In your profile user, you can set the following information. Your delivery address. Your billing address. The shipment mode by default. (will be added automatically to the files of your patients) The therapeutics fields that you use regularly and deactivate those that you don’t use. The finishing desired by default (will be added automatically to …
In which moment should I specify the global thickness of the insole?
The thickness and the material (bi, tri… ) is specified in the order, in the professional account, being able to choose from 0.5mm.
The visual is enough precise to locate a hyperkeratosis or the collapse of a metatarsal head for example or I have to incorporate a photo?
The 3D scanner is precise to millimetres. Sometime is interesting to overlay a photo to amplify the vision and locate a painful area without a prominence (with a demographic pencil for example)
How can I access to my Gespodo PRO account?
In your browser copy and paste or click in the following link: https://labo.gespodo.com/login Tip: Save the URL in your favourites by clicking the star in the right corner of your browser. Put your username and password that the Gespodo team has create for you to activate your account. The feature “Forgotten password” will allow you …
How can I import my scan to Gespodo PRO?
If you are in front of your PC, scan the QR code correspondent in your patient’s file. Once the scan of the box is done, the STL files will be automatically added. Also, you can create or choose a patient and scan it without QR. Back in your clinic, associate the scanned footprints to your …