FAQ Category : Knowledge base

How can I Access to my Gespodo PRO account?

In your browser copy and paste or click in the following link:   https://labo.gespodo.com/login Tip: Save the URL in your favourites by clicking the star in the right corner of your browser.   Put your username and password that the Gespodo team has create for you to activate your account.   The feature “Forgotten password” will allow you to find your password.  

I can’t connect to the app.

 Connect with the same login information that you use to connect to Gespodo PRO. If you modify your login information in the Gespodo PRO place, you will have to modify also in the FootSCAN3D app. 

How can I adjust the foot image to the digital footprint, how can I put it in the correct position ?

The ideal is to take a photo in the same conditions that the scanner. Of course, the resolution of the scanner will modify the size of the photo when it is import to the software. Then it will be necessary to modify the resolution when you import it to adapt the photo properly.  A new functionality will …

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