Archives : FAQs

I can’t connect to the app.

 Connect with the same login information that you use to connect to Gespodo PRO. If you modify your login information in the Gespodo PRO place, you will have to modify also in the FootSCAN3D app. 

How can I adjust the foot image to the digital footprint, how can I put it in the correct position ?

The ideal is to take a photo in the same conditions that the scanner. Of course, the resolution of the scanner will modify the size of the photo when it is import to the software. Then it will be necessary to modify the resolution when you import it to adapt the photo properly.  A new functionality will …

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How can I participate in a masterclass?

Access to the PodoCHAT platform. Choose the masterclass you want to participate in and click ‘I subscribe to this Webinar’. Complete the registration form and you will receive an email with all the information necessary to connect to Zoom, the tool we use for videoconferences. 

What is the price of the course?

125€ taxes included.  However, the formation is FREE with the purchase of the Discovery Offer (See the offer in PodoPlace).  Are you already a GESPODO client? Receive 500 extra Pods for participating in this formation.  Are you a podiatry student or a recent graduated podiatrist (2018, 2019, 2020)? The formation is FREE.